cancellation policy

1. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

2. Cancellation period

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

3. Address

To exercise your right of withdrawal, you must inform us (Name of Shopify Shop Owner's shop/business, Address, zip code and country, phone number and email address) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

4. Compliance with the deadline

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

5. Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

6. Right of retention

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

7. Return of goods

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

8. Return costs

You will bear the direct cost of returning the goods.

9. Compensation for value in contracts for the delivery of goods

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

cancellation form

If you want to cancel the contract, please fill out this form and send it back.

To [here the entrepreneur must insert the name, address and, if applicable, the fax number and email address of the entrepreneur]:

I/we (1) hereby revoke the contract concluded by me/us (1) for the purchase of the following goods (1)/the provision of the following service (1), Ordered on (1)/received on (1), Name of the consumer(s), Address of the consumer(s), Signature of the consumer(s) (only if notification is made on paper), Date

(1) Delete where inappropriate.